Intellinx takes pride in providing best-in-class support for its customers and partners, and has been acclaimed by leading analyst firms for its customer service professionalism. Our technical support team includes seasoned, highly professional experts.
Intellinx’s standard maintenance agreement includes providing clients with new product versions, handling technical issues and technical support.
Intellinx provides a professional support portal – https://support.intellinx-sw.com/support/ The portal allows customers to open an issue and get a response through both email and the portal. The portal provides a comprehensive knowledgebase with an option for a chat with the support agents. If required, telephone support is also available. We provide support from the US and Israel over a wide range of hours.