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Intellinx Features
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Intellinx is an innovative and unique software product for tracking end-user activity in internal business applications in heterogeneous platforms including legacy systems. Intellinx introduces a new dimension in auditing and fraud detection - the ability to record the interaction of all end-users with all the central applications, zoom-in on specific suspicious user activity and replay every screen accessed and every keystroke within an application as if looking over the end-user's shoulder. Intellinx business rule engine tracks end-user behavior patterns triggering alerts on suspicious events in real-time.
Intellinx helps large organizations comply with regulations, such as Gramm-Leach-Bliley, Sarbanes-Oxley, HIPAA and Basel II. These regulations typically require tracking of user access to sensitive corporate and customer's data. Answering the questions – Who? Did What? When? To Which record? How? Where from? – are typically required for complying with these regulations. Intellinx is unique in its ability to maintain a field-level audit-trail which includes read actions as well update actions, with zero-overhead, without installing any hardware or software on the host or clients and without changing a single line of code.
Product Features
- Recording of all screens displayed, end-user keystrokes and messages between applications without interfering with the host's or clients' software or hardware.
- Replay of screens accessed and actions performed by each end-user as if looking over his or her shoulder.
- Search for end-user sessions in a specific timeframe according to screen content – screen headers, field names and values within screens, for example, search and replay all user screens displayed on a specific date in which a specific account-number was viewed or typed.
- Pattern recognition algorithms automatically identify application screens, fields, flows and messages.
- Graphic Visualizer for mapping application entities (screens, fields and flows) into meaningful business indicators and business entities.
- Customizable business rules track end-user behavior patterns in real-time and identify exceptions, triggering instant alerts. For example, tracking end-users who issue the query "Find customer account by customer name" more than twenty times within one hour, while on average this query is performed only twice an hour by a typical end-user.
- Recorded data may be archived, and new rules can be applied on old recordings after-the-fact.
- A business rules repository stores application entities, business indicators and business events data.
- The product can also be used for real-time opportunity spotting and generation of additional business. For example, bank customer deposits exceeding a certain threshold may trigger investment offers.
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